Privacy Policy

Purpose

Parent Telegram helps authorized school staff document student incidents, contact parents, and maintain records required for school operations. Student and parent data is used only to support that school workflow.

FERPA alignment

Parent Telegram is designed for school official use under the Family Educational Rights and Privacy Act (FERPA). Access is limited to invited staff within a school tenant. Teacher and administrator roles are assigned by invitation and cannot be self-selected.

Data we store

• Student roster and contact information
• Incident documentation and staff actions
• Parent communication records (email, text, voice)
• Conference requests and escalation packets
• Audit logs of staff activity

Mobile information and third parties

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Parent and guardian phone numbers collected for school SMS or robocall messages are used only to deliver school-required notifications on behalf of the school. We do not sell mobile numbers. We do not share mobile opt-in data with affiliates, lead generators, or advertisers. Carriers and messaging providers may process messages solely to deliver the school communication.

What we do not do

• Sell student or parent data
• Use student or parent data for advertising
• Share records outside the school account without authorization
• Use SMS or voice for affiliate marketing or lead generation

Company

Parent Telegram is operated by Parent Telegram LLC, 1434 Flamingo Rd, Memphis, TN 38117. Website: parenttelegram.com

SMS and voice messaging

When schools use Parent Telegram to contact parents by text or robocall, messages are sent on behalf of the school to families who provided contact information through enrollment or school forms. Parents may reply STOP to opt out or HELP for assistance. Message and data rates may apply. Full consent details: parenttelegram.com/sms-consent. Terms: parenttelegram.com/terms.

Contact

Questions about privacy or data handling: support@parenttelegram.com